Service Delivery
SMART takes the intelligent approach to telemarketing and holistic marketing, by utilising bespoke performance management tools that give instant, trackable results.
Cost-effective marketing, intelligent data cleansing & advanced campaign tracking technology to keep you ahead of your competitors
SMART will intelligently cleanse your raw data and profile your customer database. This valuable on-going resource is then constantly monitored and methodically updated. We then contact your customer database to generate appointments for your own salesforce to follow-up and attend. Additionally SMART will source new sales leads and business opportunities for you, identify changes in customer trends and highlight any flaws in your previous sales and marketing campaigns, whilst continually updating your client database.
Want to know more?
- Scroll down for more info about SMART's holistic marketing services
- or call us now for a chat on 01270 503291 to discuss how we can help develop your business
- or email us and we'll contact you at the best time that's most convenient for you.
SMART service delivery includes as standard:
REVEAL™ extranet sales & marketing campaign progress monitoring.
Marketing technology at its best. The SMART REVEAL™ extranet 'sales tracker' gives you and your sales team access to real-time useable information at the click of a mouse. This tracks every stage of the marketing and sales process, giving you and your sales team 'real time' web-enabled reports and analytics so you can track your sales and marketing campaign's progress from anywhere in the world. more info about SMART REVEAL™ Extranet...
Daily client reporting:
At SMART we believe good communication with our clients is key. We want to ensure your success is measurable and to provide you with an excellent ROI. We understand that information is a powerful tool, and as a SMART client we will have daily telephone conversations with you (and a weekly conference call) in addition to your on-going access to the 'REVEAL' extranet with instant tracking of the performance of your sales and marketing campaigns.
SMART Quality call monitoring:
All appointments can be recorded and assessed by our skilled project managers. They monitor the leads and appointments to check they reach the specifications requested by the client. This ensures that only the highest quality of appointments are passed on to your sales team. more info about SMART quality call monitoring...
Staff training to embed client ethos throughout the sales process:
All of our executives receive intensive product training before a client's campaign 'goes live', this ensures that each member of the telemarketing team fully understands the background and ethos of the client's business. To your customers we are 'you' - an extension of your own salesforce. The team then builds 'relationships' with your customers, developing new business for you, enhancing your corporate brand, helping your business to grow. more info about SMART staff training...
SMART Simple Steps
SMART's simple steps to successful telemarketing and holistic marketing ensure the smooth and timely integration of your sales and marketing campaigns with maximum results; identifying and over-coming your previous campaign flaws to create a cost-effective solution to your telemarketing needs. more info about SMART Simple Steps...
