Areas of Expertise
The SMART service is a valuable marketing tool that will maximise your sales potential. Our expertise and proven methods deliver outstanding results and can transform your telemarketing campaign into sales success.
SMART's HOLISTIC MARKETING EXPERTISE:
private sector - public sector - B2B
At SMART we have a wealth of marketing knowledge, over a diverse range of industries, from both the private & public sectors. In 2006 SMART generated £67 million pounds worth of new business opportunities for one company alone. With a proven track record, dedicated highly trained staff, tried & tested marketing methods and fully trackable on-line progress reporting, SMART are the only expert B2B marketing resource you'll ever need.
Want to know more?
- Scroll down for more info about SMART's holistic marketing expertise
- or call us now for a chat on 01270 503291 to discuss how we can help develop your business
- or email us and we'll contact you at the best time that's most convenient for you.
SMART's expertise lies in our holistic approach to sales and marketing. Our service is designed to help your business grow with a measurable ROI. You receive fully qualified leads and appointments; first class telemarketing skills with other valuable services including intelligent data cleansing, customer profiling, exhibition & seminar management and inbound call handling - All from our our UK call centre that has been established since 1996.
Generating qualified appointments for your sales teams to attend:
Your SMART telemarketing team will generate 'fully qualified' appointments of real value, tailored specifically to targeting and properly identifying those decision-makers who have an established requirement for your products and/or services. This leaves your sales force free to do what they do best - closing the deal. More info about SMART Appointment Generating.
Intelligent Customer Profiling
Whatever your criteria, SMART can profile your existing raw client data and contact lists or even research, source and collate new leads for you. By accurately identifying the target audience for your company's telemarketing campaign, we'll create an organised, profiled, intelligent database of optimum contacts for you. More info about SMART Intelligent Customer Profiling.
Database Cleansing & Management
Good data is a key aspect of any marketing and sales strategy. We will methodically and intelligently cleanse your raw data and profile your customer base - this alone creates a valuable marketing tool to maximise your sales potential, an asset to any business. This valuable on-going resource is then constantly monitored and updated for you. SMART has extensive database cleansing and management experience and we have created processes specifically designed to ensure your marketing campaign keeps on reaching your target audience and delivers a sustainable ROI. More info about SMART Database Cleansing & Management.
Customer Service & Call Handling
When your customers call your office do they get to speak to a human being relatively quickly? Is it guaranteed the person answering the call will be able to handle the incoming enquiry efficiently? If not it is likely your customers will take their business elsewhere. More info about SMART Customer Service & Call Handling.
Exhibitions and Seminar Management
SMART will maximise your exhibition's success by efficiently reaching your maximum target audience. We'll invite delegates who reach your criteria to attend your event, ensuring a high volume of 'quality' visitors. Additionally, you need never lose another valuable lead from any exhibition or seminar, as our 'after-event' service will follow up any generated leads for you. More info about SMART Exhibitions and Seminar Management.
Leading Tracking Technology Systems CRM
SMART have redefined the boundaries monitoring telemarketing campaigns, with our REVEAL™ extranet tracking technology. REVEAL™ gives you direct access to records of all calls, call notes and end of call actions, together with a comprehensive range of visual profile information and a full suite of MIS reporting. This not only gives you the opportunity to track your campaign's progress from anywhere in the world, but also helps us to monitor every aspect of the BDE's activity to ensure we efficiently achieve your marketing objectives. More info about SMART Leading Tracking Technology Systems.
