Our Company

SMART is a leading B2B telesales and  outsourced sales and marketing specialist. We're an award winning, privately owned business, run by the founders, Heather and Simon Carter.

SMART is fully 'Investors in People' accredited and a member of the Institute of Customer Services. We are headquartered in Crewe, employing a team of around 80 highly trained professionals. That’s small and agile enough to respond to changing demands quickly, but also large enough to service effectively the needs of a wide range of clients, at any given time.

What we do

Some companies consult and some companies roll up their sleeves and deliver. Are the ‘thinking’ and the ‘doing’ mutually exclusive? Not here! That’s what makes us different!

We provide our clients with 'A Closed Loop' to their sales and marketing activities. Wherever there’s a missing link, from sourcing data through to sales appointment setting and lead generation, to closing sales, we can help, by adding value and experience at whatever point it’s most needed.

Loop

How we do it

We make sure we understand our clients’ strategic goals. And then we combine data management and telemarketing services to deliver against those requirements.

Each and every client account is handled by a senior SMART person. So everyone gets our full attention and expertise. Our staff are highly trained and highly motivated. They are diligent in their approach and dovetail seamlessly within our client businesses.

We deliver real value – tangible, measurable results – that address pressing commercial issues to help our clients grow.

Our approach is different and in a nutshell, here's why.

At SMART we're different ...

  • We're strategic – in the way we work with every client
  • We're consultative – we need to understand your issues so we can address them
  • We're creative – in suggesting the best ways to resolve these issues
  • We're pragmatic – these suggestions will be both viable and achievable
  • We're honest – and if we don’t think something’s achievable, we’ll say so!

Awards & Accreditations

Accreditations